Void a payment
You can void an erroneous payment that already has been made either by printed check or electronic funds transfer (EFT). A payment must be included in a Payment Snapshot created by a check or EFT production routine and have an Issued Type along with either a Check Number or an Issued Date to be available for voiding.
Voiding a payment marks the payment's Payment Status as Void in the Payment Snapshot. It also deletes the Issued Date, Issued Type, and, where relevant, Check Number from the Payment Schedule entries that contributed to the payment.
Typical circumstances in which you will want to void a payment include a payment that is returned from a deceased annuitant estate and a check that is printed for the wrong amount and not sent.
To void a payment
1. Click Payments > Payment Snapshots / Void in the Menu Bar.
2. Enter selection criteria that will identify the payment you wish to void. There is help available on each field.
3. Click Search.
4. Double-click the payment you wish to void in the Payment Snapshot and Other Checks Search grid.
5. Click 
.
6. Review the information in the Void Payment window. Choose the appropriate action, then click OK. See Notes below for additional explanation of these actions..
To reissue a voided payment
If you wish to reissue a voided payment from GiftWrap, produce the payment using GiftWrap's standard check production or EFT production features. Do not create a manual payment.
Notes:
· Whether or not to create an offset entry:
Create a void offset amount for the voided payment if you want a Check Register that includes the voided payment to show a net of $0.00 for the payment you are voiding. In contrast, if you want the voided payment in your next Check Register report to correct for the improper inclusion of the payment in a previous Check Register, do not create an offset entry. In other words, if you want the two Check Register reports together to balance out, void the payment without creating a void offset entry.